We can provide users of technology products such as mobile phones, computers, servers and software products. We try to help solve the user’s specific problems with a product and provide training as needed on a case by case basis. Technical support may be delivered over the telephone or online by e-mail, skype, via our online ticket web site, or directly on your desktop via remote connectivity.
Our offerings can be classified as follows:
For the company : server (Linux/Windows), desktop support (Windows)
either on contract (block hours or as a managed service) or on a time and material basis
For the individual user : remote desktop support (Windows)
normally on ad hoc basis on a time and material basis